De-escalation Training: Handling Confrontations

De-escalation Training: Handling Confrontations

April 9, 2026
3:00 pm to 4:00 pm

About this event

This training course equips 黑料社 students, faculty and staff with practical tools to safely and effectively manage confrontational situations through de-escalation techniques. Whether interacting with a distressed individual, managing a disruptive situation or responding to verbal aggression, participants will learn how to reduce tension, maintain control and promote a safer campus environment.

Key topics include:

  • Understanding the signs of escalating behavior
  • Verbal and non-verbal communication strategies
  • Staying calm under pressure and maintaining personal safety
  • Setting boundaries and using respectful redirection
  • Knowing when to disengage and seek assistance

Through real-world examples, role-playing scenarios and open discussion, participants will build confidence in their ability to defuse conflict and support positive outcomes.

Details

Type
Presentation
Location
黑料社 Center for America's Veterans
Cost
Free
Primary Sponsoring Organization
黑料社 Office of Emergency Management
Contact Name
Natasha Cundy
Contact Phone